Return policy

Please note, our Saint James website store is only authorized to accept returns for purchases made on this website (saint-james.com/us). Purchases made through an authorized retailer or in another country cannot be returned to our website store at this time.

All sale or discounted merchandise is final sale and cannot be returned.

For full price merchandise, and in the event that your purchase does not meet your expectations, Saint James gladly accepts returns of unworn merchandise within 30 days of the date of sale if accompanied by the original invoice / order confirmation. Returned merchandise must be unworn, unwashed, unaltered and have original tags intact. Saint James reserves the right to deny a return if the merchandise does not meet the Return Policy requirements.

About Returns:

Returns are possible for full-price merchandise only. When sending your item(s) back for a return, please include the original invoice / order confirmation. Once we have received your package and confirmed the item(s) meet our requirements, we will refund your original form of payment. 

Please follow the steps below to send your item(s) back.

About Exchanges:

If you need an exchange, please follow the steps below to make a return and place a new order for your replacement item(s). 

How to proceed:

Send your unworn, unwashed, unaltered item(s) with their original tags intact, using the trackable method of your choice, at your expense. Please be certain to insure the package. Saint James is not responsible for shipping fees or lost/stolen packages.

Our return address is:
Saint James USA
247 W 35th St, #16R
New York, New York 10001
Once we receive your package, we will promptly issue a refund in accordance with this policy.

Saint James gladly honors a one-time price adjustment on full-price merchandise within seven days of purchase if accompanied by the original receipt. Items not purchased at full price are ineligible for price adjustments.
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